Customization: | Available |
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After-sales Service: | on Line |
Warranty: | One Years |
Suppliers with verified business licenses
Audited by an independent third-party inspection agency
1. Question: Are you the manufacturer?
Answer:
Yes, we are a leading manufacturer with over five state-of-the-art workshops dedicated to crafting excellence.
2. Question: How about the service?
Answer:
1). Immediate response via Ali-trademanager and replies to emails within 12 hours.
2). Deliveries guaranteed within a maximum of 15 days.
3). 24/7 after-sales service ensures continuous support and satisfaction.
4). Over 12 years of expertise in this specialized machine field.
5). Fluent in English, ensuring seamless communication.
3. Question: What's the guarantee?
Answer:
1). Our comprehensive 18-month guarantee underlines our confidence in quality.
2). Round-the-clock technical support via email or phone.
3). Detailed English manuals and video tutorials for guided assistance.
4). Enjoy a 2-year quality guarantee for the machine, excluding consumables.
5). We offer consumable parts at agency prices, ensuring affordability.
6). 24/7 online support and free technical assistance at your service.
4. Question: Do you provide equipment operation training?
Answer:
A: Absolutely. Our skilled engineers can travel to your site to manage equipment installation, fine-tuning, and operation training, all carrying valid passports for global reach.
5. Question: What if our price is higher than another company or factories?
Answer:
Please take a moment to explore the exceptional differences that set our machine parts, service, and guarantee apart from the rest. One key focus is on the machine's internal electric components. It's a well-known fact that in the rare event of a machine breakdown, the internal electric parts are often the culprits. However, at Shandong Eworld Machine Co., Ltd., we prioritize reliability and performance, utilizing only the most renowned and trustworthy components within our machines to ensure unmatched quality and dependability.
6. Question: How long is the delivery time?
Answer:
For our standard machines, delivery is swift, ranging from just 3 to 15 days. For those seeking non-standard machines or bespoke solutions tailored to your precise specifications, the delivery time extends to a comfortable 15 to 30 days, ensuring we meet your unique requirements with precision.
7. Question: What is the payment?
Answer:
We offer a flexible array of payment options to accommodate your convenience and preferences. Choose from a variety of methods including L/C, T/T, D/P, Western Union, and beyond, ensuring a seamless and tailored transaction experience for you.