Customization: | Available |
---|---|
After-sales Service: | on Line |
Warranty: | One Years |
Suppliers with verified business licenses
Audited by an independent third-party inspection agency
1.Question:Are you manufacture?
Answer:
Yes,we are the professional manufacture which have more than 5 workshops.
2.Question: How about the service ?
Answer:
1).reply it at once if from Ali-trademanager,if by email,it reply it within 12 hour
2).deliver max. days within 15 days
3).24 hours for after -sale serive
4).more than 12 years experience in this kind machine field
5).fluent english ,communication barrier free
3.Question:What's the guarantee ?
Answer:
1).Our guarantee for 18 months.
2).24 hour's technical support by email or calling
3).English manual and video tutorial
4).2 year quality guaranty for the machine (excluding the consumables)
5).We will provide the consumable parts at an agency price
6).24 hours on line service each day, free technical support.
4. Q: Do you provide equipment operation training?
Answer:
A: Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. All of our engineers have passport.
5.Question:if our price is higher than another company or factories ?
Answer:
Please explore the distinctive features of our machine parts, exceptional service, and robust guarantee. We place a special emphasis on the machine's internal electric components, recognizing that breakdowns often occur due to issues within these parts. That's why we integrate renowned and reliable components into the core of our machines, ensuring superior durability and performance.
6. Question: How long is the delivery time?
Answer:
For standard machines, our delivery timeline is efficiently streamlined to be between 3 to 15 days. For non-standard and bespoke machines, tailored meticulously to our clients' distinctive specifications, the delivery extends slightly to a period of 15 to 30 days.
7. Question: What are the available payment options?
Answer:
We offer a versatile range of payment methods to suit your preferences, including L/C, T/T, D/P, West Union, and beyond. Choose the option that best fits your needs.