Customization: | Available |
---|---|
Certification: | GS, CE, RoHS, ISO 9001 |
Usage: | Woodworking, Metal, Plastic, Glass, Stone, Rubber, Mould |
Suppliers with verified business licenses
Audited by an independent third-party inspection agency
1. Question: Are you the manufacturer?
Answer:
Yes, we are a professional manufacturer with over five expansive workshops, demonstrating our extensive industry expertise.
2. Question: How about the service?
Answer:
1). Immediate response via Ali-trademanager; Email inquiries are addressed within 12 hours.
2). Guaranteed delivery within a maximum of 15 days.
3). 24-hour dedicated after-sales service.
4). Over 12 years of specialized experience in this machine field.
5). Fluent in English, ensuring seamless communication.
3. Question: What's the guarantee?
Answer:
1). Our products come with an 18-month warranty.
2). 24/7 technical support available by email or phone.
3). Comprehensive English manual and video tutorial provided.
4). Enjoy a 2-year quality guarantee on the machine (excluding consumables).
5). We offer consumable parts at an attractive agency price.
6). 24-hour online service every day, with complimentary technical support.
4. Q: Do you provide equipment operation training?
Answer:
A: Absolutely. We dispatch skilled engineers to your site for comprehensive equipment installation, adjustment, and operational training. All our engineers are travel-ready with passports.
5. Question: If our price is higher than another company or factory?
Answer:
Please compare the quality of machine components, service, and warranty. Especially focus on the machine's internal electrical parts, as malfunctions often stem from these. We use reputable and reliable parts to ensure superior machine reliability.
6. Question: How long is the delivery time?
Answer:
For our standard machines, you can expect a swift delivery ranging from 3 to 15 days. However, if you're opting for our non-standard or customized machines tailored to meet your specific requirements, the delivery time would extend to approximately 15 to 30 days.
7. Question: What are the available payment options?
Answer:
You have the flexibility to choose any payment method that suits you best, including options like L/C, T/T, D/P, West Union, and more.