Q: Are you a manufacturer?
A:Yes, we are a professional manufacturer with over five production workshops.
Q: How about the service?
A:
1) Reply immediately if from AliTradeAgent; if by email, reply within 12 hours.
2) Delivery within 15 days.
3) 24-hour after-sales service.
4) More than 12 years of experience in this kind of machine field.
5) Fluent English, communication barrier-free.
Q: Do you provide equipment operation training?
A:Yes. We can send professional engineers to the work site for equipment installation, adjustment, and operation training. All our engineers have passports.
Q: What if our prices are higher than other companies or factories?
A:Please check the differences in machine parts, service, and warranty, especially the internal electrical parts. Sometimes, if a machine malfunctions, the most likely cause is a problem with the internal electrical parts. We use well-known and reliable parts for the internal parts.
Q: What is the delivery time?
A:For standard machines, it takes 3-15 days; for non-standard machines and machines customized according to specific customer requirements, it takes 15 to 30 days. What are your payment methods?
Any payment method you prefer, such as L/C, T/T, D/P, Western Union, etc.